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Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:33 pm
by verstandt
I pre-ordered the game using the Amazon payment option last night. I received the e-mail from Amazon stating that my order had been completed. I have not received any other e-mails. I have checked my spam folder to no avail. From what I understand I should have received and e-mail with a link to where the download will be once released along with the pre-order goodies. Wot's...Uh The Deal?

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:37 pm
by petri
We'll send you a PM shortly.

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:41 pm
by verstandt
Well that was a speedy reply. Thank you!

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:53 pm
by verstandt
I received a pm from one of your staff (I would assume) requesting my transaction id. However, when attempting to reply I get a message stating "The requested users to be added do not exist."

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:55 pm
by antti
Strange. Could you try clicking on my name here and sending a message from there?

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:57 pm
by verstandt
I tried, same thing.

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 1:59 pm
by Akatana
I sent a message to antti for testing it works perfectly for me :o
Maybe relog

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 2:09 pm
by verstandt
Just re-logged, no go. Here is a screenshot:

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 2:10 pm
by Akatana
You need to empty the To: space :)

Re: Amazon Payment Broke?

Posted: Wed Apr 11, 2012 2:17 pm
by verstandt
The "To:" space only has the username of who I am sending this message to. This is automatically filled out when I "reply" to his message. I tried it anyway, and attempting to send a message with that field blank results in the same error.