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Pre-order issues and questions

Posted: Thu Mar 29, 2012 11:54 am
by Mameluk
To help the Almost Human team monitor these, please post all your issues and questions regarding pre-ordering Legend of Grimrock here.

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 12:19 pm
by Darklord
Huh, I thought this sub forum was locked until release?

daniel.

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 2:01 pm
by Mameluk
I kindly asked Antti to open it up, as Game Discussion was flooding with all kinds of pre-order and technical issue threads. :D

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 3:16 pm
by screeg
Hi Mameluk. I very much want to pre-order LoG without DRM (I've never installed Steam, and am hoping I never will), but I cannot order the game through GOG because the company is based in Cyprus. I've already talked to my bank and they will not allow any transactions through the nation of Cyprus, which apparently is a clearing house for credit card fraud. They also cannot make an exception for a particular vendor.

I don't mind if I don't get the pre-order pricing, but will a different DRM-free option be available on release?

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 3:47 pm
by Darklord
Mameluk wrote:I kindly asked Antti to open it up, as Game Discussion was flooding with all kinds of pre-order and technical issue threads. :D
Good call! :D

Daniel.

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 3:49 pm
by Darklord
screeg wrote:Hi Mameluk. I very much want to pre-order LoG without DRM (I've never installed Steam, and am hoping I never will), but I cannot order the game through GOG because the company is based in Cyprus. I've already talked to my bank and they will not allow any transactions through the nation of Cyprus, which apparently is a clearing house for credit card fraud. They also cannot make an exception for a particular vendor.

I don't mind if I don't get the pre-order pricing, but will a different DRM-free option be available on release?
You can also order direct from Almost Human using a variety of payment methods, this will get you a DRM free copy as well as a Steam copy, best of both worlds really! :)

http://www.grimrock.net/store/

Daniel.

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 4:55 pm
by screeg
Ah, you get a Steam key and a standalone installer. Thanks!
----
Confusion: purchased the pre-order through Amazon Payments, and received a Unique Humble URL which leads to... a Steam key. No mention of standalone download.

Re: Pre-order issues and questions

Posted: Thu Mar 29, 2012 5:02 pm
by Darklord
That''s right the Stand alone copy will be available on the day of release via that same email link.

Daniel.

Re: Pre-order issues and questions

Posted: Fri Mar 30, 2012 2:55 pm
by dragonite474
Hi, I have a problem with paypal issues, I have to pay $23.98 and receive only one key in my email. When I click "pay now" on paypal site I received error and then I click again it was success.
So can you give me back 11.99$. Here is the transaction on paypal and you will see the different is 1min in the time and the same transaction id:

EDIT: images removed for security reasons

Re: Pre-order issues and questions

Posted: Fri Mar 30, 2012 2:59 pm
by Sol_HSA
Hi, I don't think it's wise to post that much detail on a public forum. Send such questions by mail instead: http://www.grimrock.net/buy/#contact