Grimrock

I select "Amazon Payments" as my payment option, and it simply hangs on a blank screen. Anyone else encountering this? Any suggestions? I've used Amazon Payments before without an issue.

working fine here, did you remeber to fill in your email address before you clicked the button? honestly no idea, it worked in my test, try funding a KS project to test, if it goes through ok, then try here, or try another computer,

Got stuck in an endless "Waiting For Amazon Payment" popup after I submitted. Guess I need to wait and see if it went through and if not try again in a day or two.

Well I cancelled the endless looping popup which seemed like it was generated on your site. Fortunately I got the link email and I logged into Amazon payments and it went through. But that's not exactly the way a purchase should work so maybe something is off in your code a little. You don't want to potentially lose pre-orders so I hope this helps.

Kapper-WA wrote:Well I cancelled the endless looping popup which seemed like it was generated on your site. Fortunately I got the link email and I logged into Amazon payments and it went through. But that's not exactly the way a purchase should work so maybe something is off in your code a little. You don't want to potentially lose pre-orders so I hope this helps.

As it appearently already "payed" when it threw you into the "popup loop" as you call it, then they won't loose preorders will they

DJK wrote:

Kapper-WA wrote:Well I cancelled the endless looping popup which seemed like it was generated on your site. Fortunately I got the link email and I logged into Amazon payments and it went through. But that's not exactly the way a purchase should work so maybe something is off in your code a little. You don't want to potentially lose pre-orders so I hope this helps.

As it appearently already "payed" when it threw you into the "popup loop" as you call it, then they won't loose preorders will they

Yes I considered that as well when I posted.

But
1) Just because it worked for me doesn't mean it will for others. I let it loop for like 10 minutes before I gave up.

2) Is there any good reason that a customer should doubtful about their purchase going through. Some people may click back and resend and then it's just going to be a bad taste.

Anyway, no matter if it works or not, I thought they'd want to fix it.

This seems to be an isolated incident so far but thank you for reporting. Just checking, but did you get the e-mail with a link to the page where you can claim your Steam key etc.?

Yes, I got the link email with preorder goodies and Steam key.