Page 1 of 1
Charged Twice
Posted: Tue Mar 27, 2012 9:57 pm
by IronCore
I just got done pre-ordering LoG. I was charged twice for the purchase. Is there any official channel I can contact to try and resolve this issue?
Re: Charged Twice
Posted: Tue Mar 27, 2012 10:06 pm
by Jack Dandy
Well, through which process did you use? Paypal? Amazon?
Re: Charged Twice
Posted: Tue Mar 27, 2012 10:26 pm
by petri
Please find the instructions at the end of the buying FAQ:
http://www.grimrock.net/buy
Basically if you bought from us, please contact us. If you bought from GOG, please contact their customer support.
Re: Charged Twice
Posted: Wed Mar 28, 2012 12:06 am
by IronCore
Ah, thanks. I bought from the Home page and didn't realize the Buy page had more information.
Re: Charged Twice
Posted: Wed Mar 28, 2012 10:28 am
by IronCore
I got a response very quickly and my issue was resolved without issue. Above and beyond what appears to be an amazing game Almost Human have earned themselves a fan twice over today.