Amazon Payments won't load

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suibhne
Posts: 1
Joined: Wed Mar 28, 2012 4:53 pm

Amazon Payments won't load

Post by suibhne »

I select "Amazon Payments" as my payment option, and it simply hangs on a blank screen. Anyone else encountering this? Any suggestions? I've used Amazon Payments before without an issue.
matthewfarmery
Posts: 104
Joined: Fri Mar 02, 2012 9:02 pm

Re: Amazon Payments won't load

Post by matthewfarmery »

working fine here, did you remeber to fill in your email address before you clicked the button? honestly no idea, it worked in my test, try funding a KS project to test, if it goes through ok, then try here, or try another computer,
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Kapper-WA
Posts: 7
Joined: Mon Apr 02, 2012 2:04 am

Re: Amazon Payments won't load

Post by Kapper-WA »

Got stuck in an endless "Waiting For Amazon Payment" popup after I submitted. Guess I need to wait and see if it went through and if not try again in a day or two.
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Kapper-WA
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Joined: Mon Apr 02, 2012 2:04 am

Re: Amazon Payments won't load

Post by Kapper-WA »

Well I cancelled the endless looping popup which seemed like it was generated on your site. Fortunately I got the link email and I logged into Amazon payments and it went through. But that's not exactly the way a purchase should work so maybe something is off in your code a little. You don't want to potentially lose pre-orders so I hope this helps.
DJK
Posts: 208
Joined: Thu Mar 15, 2012 12:42 am

Re: Amazon Payments won't load

Post by DJK »

Kapper-WA wrote:Well I cancelled the endless looping popup which seemed like it was generated on your site. Fortunately I got the link email and I logged into Amazon payments and it went through. But that's not exactly the way a purchase should work so maybe something is off in your code a little. You don't want to potentially lose pre-orders so I hope this helps.
As it appearently already "payed" when it threw you into the "popup loop" as you call it, then they won't loose preorders will they ;)
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Kapper-WA
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Joined: Mon Apr 02, 2012 2:04 am

Re: Amazon Payments won't load

Post by Kapper-WA »

DJK wrote:
Kapper-WA wrote:Well I cancelled the endless looping popup which seemed like it was generated on your site. Fortunately I got the link email and I logged into Amazon payments and it went through. But that's not exactly the way a purchase should work so maybe something is off in your code a little. You don't want to potentially lose pre-orders so I hope this helps.
As it appearently already "payed" when it threw you into the "popup loop" as you call it, then they won't loose preorders will they ;)
Yes I considered that as well when I posted.

But
1) Just because it worked for me doesn't mean it will for others. I let it loop for like 10 minutes before I gave up.

2) Is there any good reason that a customer should doubtful about their purchase going through. Some people may click back and resend and then it's just going to be a bad taste.

Anyway, no matter if it works or not, I thought they'd want to fix it.
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antti
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Location: Espoo, Finland
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Re: Amazon Payments won't load

Post by antti »

This seems to be an isolated incident so far but thank you for reporting. Just checking, but did you get the e-mail with a link to the page where you can claim your Steam key etc.?
Steven Seagal of gaming industry
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Kapper-WA
Posts: 7
Joined: Mon Apr 02, 2012 2:04 am

Re: Amazon Payments won't load

Post by Kapper-WA »

Yes, I got the link email with preorder goodies and Steam key.
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