Charged Twice

Talk about anything Legend of Grimrock 1 related here.
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IronCore
Posts: 9
Joined: Tue Mar 27, 2012 9:55 pm

Charged Twice

Post by IronCore »

I just got done pre-ordering LoG. I was charged twice for the purchase. Is there any official channel I can contact to try and resolve this issue?
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Jack Dandy
Posts: 476
Joined: Fri Mar 02, 2012 2:22 pm
Location: Haifa, Israel

Re: Charged Twice

Post by Jack Dandy »

Well, through which process did you use? Paypal? Amazon?
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petri
Posts: 1917
Joined: Thu Mar 01, 2012 4:58 pm
Location: Finland

Re: Charged Twice

Post by petri »

Please find the instructions at the end of the buying FAQ:
http://www.grimrock.net/buy

Basically if you bought from us, please contact us. If you bought from GOG, please contact their customer support.
IronCore
Posts: 9
Joined: Tue Mar 27, 2012 9:55 pm

Re: Charged Twice

Post by IronCore »

Ah, thanks. I bought from the Home page and didn't realize the Buy page had more information.
IronCore
Posts: 9
Joined: Tue Mar 27, 2012 9:55 pm

Re: Charged Twice

Post by IronCore »

I got a response very quickly and my issue was resolved without issue. Above and beyond what appears to be an amazing game Almost Human have earned themselves a fan twice over today.
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